- Yosaif Cohain
- Analytics and Insights
- Rachel Cooper
- User Research
- Dan Hou
- Product Strategy
- Miles Kafka
- Technology
- Jessica L'Esperance
- Customer Experience
- Todd Lefelt
- User Experience
- Gene Liebel
- Research and User Experience
- Michal Pasternak
- User Experience and Strategy
- Josh Payton
- Product Design
- Judd Schoenholtz
- User Experience
- Erin Scime
- Content Strategy
- Aaron Shapiro
- Digital Strategy
- Nicole Victor
- Insights and Planning
- Peter Wolfgang
- e-Commerce
Ping, The Harbinger of Social Shopping
Apple CEO Steve Jobs called iTunes’ new service Ping “Facebook and Twitter meet iTunes.” I disagree. I think he should have called it, without any glint of hyperbole, “the future of e-commerce.” Social shopping at its best is more than … Continue reading
The Junk Folder, Supersized
Just one day after I made the point about the countless flaws of email, Google announced Priority Inbox. I wish I could say this miraculously solves the problems I pointed out, a Gmail version of “Windows 7 was my idea,” … Continue reading
Email, the Flawed King of Communication
I can’t live without email, and I mean this only somewhat hyperbolically. I’m sure anyone reading this feels the exact same way. Email allows us to connect with nearly anyone in the world and allows nearly anyone in the world … Continue reading
Lose Your Privacy
In my new post for Fast Company, I argue the loss of privacy is the price of convenience, and that it’s a price we’re willing to pay. A transparent society delivers levels of information and service that were never before … Continue reading
The App Bubble Factor
We are in an App Bubble. That’s what I argue in a new post for Fast Company. One day the proliferation of apps will look as dated as Pets.com, Kozmo, and everything else that seemed promising in 1999. In the … Continue reading
The Fourth Design Paradigm
Gawker is getting ready for its TV premier. Its beta design features a large, dominant image and story, three secondary stories beneath it, and then a nearly image-free list of other stories on the right sidebar. Gone are the thumbnails … Continue reading
Disliking Facebook
A new scam is spreading throughout Facebook. What’s powering it is people’s desire to dislike status updates and comments, as opposed to just liking them. Security firm Sophos explained, the scam tries to tempt users into giving a rogue Facebook … Continue reading
The Last Movie I’ll Ever Rent
It’s not just the traditional concept of media ownership that’s becoming obsolete, as I explained in my recent Mediapost column, it’s renting, too. Netflix’s billion-dollar deal with pay-TV channel Epix to stream new releases from Paramount Pictures, MGM and Lions … Continue reading
The Coming Amazon Addiction
Amazon may be getting deeper into the hardware market, per The New York Times, but it’s not going to become a long-term competitor to Google, Apple, Dell and others in the device fray. Nor is Amazon going to be fighting … Continue reading